Sales Representative Job

Key responsibilities:

1. Engage with customers in-store to understand their furniture needs and provide product recommendations
2. Handle online inquiries via email, chat, and social media, responding promptly and professionally
3. Follow up on leads generated through online platforms, phone calls, and in-store visits
4. Provide detailed product information and suggest suitable furniture solutions based on customer preferences and budget
5. Assist customers with placing orders, processing payments, and arranging deliveries
6. Maintain a comprehensive understanding of furniture offerings, pricing, and promotions
7. Ensure customer satisfaction by resolving any questions, concerns, or issues
8. Collaborate with the marketing and inventory teams to ensure smooth operations and up-to-date product information
9. Maintain accurate records of customer interactions and follow-ups in the CRM system

2