Senior Client Service Executive Job

As a Senior Client Service Executive at Enseur, you will play a crucial role in ensuring the satisfaction and retention of our valued clients. Your strong English proficiency in both spoken and written communication will be key in building strong relationships with our clients and addressing their needs effectively.

Key Responsibilities:
1. Act as the main point of contact for assigned clients, addressing their inquiries and concerns in a timely and professional manner.
2. Develop and maintain strong relationships with clients, understanding their business goals and providing tailored solutions to meet their needs.
3. Collaborate with internal teams to ensure seamless delivery of services and products to clients.
4. Monitor client feedback and satisfaction levels, proactively addressing any issues that may arise.
5. Identify opportunities for upselling or cross-selling additional services to existing clients.
6. Prepare reports and presentations for client meetings, showcasing the value of our services and products.
7. Stay up-to-date on industry trends and best practices to continuously improve the client service experience.

If you are a proactive and client-focused individual with excellent English communication skills, we invite you to join our dynamic team and make a significant impact on our clients' success. Apply now and be part of our exciting journey at Enseur.

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