Senior Operations Specialist Job

Senior Operations Specialist

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,50,000 - 9,00,000 ₹ 3,50,000 - 9,00,000 /year
Experience
1 year(s)
1 year(s) experience
Apply By
7 Apr' 25
Posted 6 days ago
Job

About the job

Key responsibilities:

1. Manage scheduling, planning, and execution of academic programs, courses, and events
2. Work with faculty and department heads to ensure courses are appropriately staffed and resources are allocated
3. Support the design and implementation of new academic programs
4. Provide administrative support to academic departments, including student record management, course catalog updates, and syllabus development
5. Handle academic calendar management and ensure that key deadlines and milestones are met
6. Identify and implement operational efficiencies in academic processes, from enrollment to graduation
7. Analyze current operational workflows and suggest improvements to enhance service delivery for students and faculty
8. Assist with the onboarding process for new students, including registration, orientation, and course selection
9. Provide guidance to students regarding academic policies, deadlines, and other procedural matters
10. Ensure faculty have the resources, tools, and support needed for effective course delivery
11. Coordinate faculty meetings, track teaching evaluations, and assist with the recruitment process for adjunct or full-time faculty
12. Ensure compliance with academic policies, accreditation standards, and regulatory requirements
13. Prepare reports on academic performance, student satisfaction, and operational metrics as required by leadership
Earn certifications in these skills

Skill(s) required

Client Interaction Client Relationship English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

2. Candidates who are from Mumbai and neighboring cities

Other requirements

1. Bachelor’s degree in finance or others

2. Experience in academic administration or operations, preferably in higher education

3. Strong organizational and multitasking skills

4. Excellent written and verbal communication skills

5. Proficiency in using office software, learning management systems, and academic databases

6. Knowledge of academic policies, student services, and educational regulations

Salary

Annual CTC: ₹ 3,50,000 - 9,00,000 /year

Perks

5 days a week Health Insurance

Number of openings

2

About Zell Education

Zell Education is an education initiative set up to act as a facilitation centre for the Association of Chartered Certified Accountants (ACCA) and professionals with professional qualifications, with its registered office situated in Mumbai, India.
Activity on Internshala
Hiring since February 2025
2 candidates hired
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