Senior Telecaller Job

As a 'Senior Telecaller' at Credque, you will have the exciting opportunity to engage with our clients in English and Kannada, providing exceptional service and support. Your proficiency in both languages will be crucial in effectively communicating with our diverse customer base. Additionally, your expertise in MS-Excel will be utilized to maintain accurate records and track customer interactions.

Key Responsibilities:

1. Make outbound calls to potential and existing customers to promote our products and services.
2. Handle inbound calls and inquiries from customers, providing timely and accurate information.
3. Build and maintain strong customer relationships through excellent communication skills.
4. Update customer information in the database and ensure all interactions are properly documented.
5. Identify and escalate any issues or concerns to the appropriate team members for resolution.
6. Achieve daily and weekly targets for call volume, sales, and customer satisfaction.
7. Collaborate with the sales and marketing teams to develop strategies for improving customer engagement and retention.

If you are a motivated and customer-focused individual with strong language skills and a passion for providing exceptional service, we invite you to join our team at Credque. Grow your career with us and make a meaningful impact on our clients' experience. Apply now and be a part of our dynamic and innovative company!

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