As a Senior Telecaller at Vadvice Consulting Services, you will have the opportunity to showcase your excellent English proficiency, both spoken and written, while utilizing your expertise in MS-Excel to excel in a dynamic and fast-paced work environment. Your role will be crucial in driving revenue growth and maintaining strong client relationships through effective communication and strategic calling tactics.
Key Responsibilities:
1. Lead a team of telecallers to achieve daily, weekly, and monthly targets.
2. Develop and implement calling strategies to optimize lead generation and conversion rates.
3. Conduct training sessions to enhance the team's communication skills and product knowledge.
4. Maintain accurate records of calls, follow-ups, and customer interactions in MS-Excel.
5. Collaborate with sales and marketing teams to align calling efforts with overall business goals.
6. Handle escalated customer inquiries and provide timely resolutions to ensure customer satisfaction.
7. Stay updated on industry trends and competition to provide valuable insights during client interactions.
If you are a results-driven individual with a passion for sales and customer service, we invite you to join our team and make a meaningful impact on our company's success. Apply now and take your career to new heights with Vadvice Consulting Services.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-Excel
