Senior Telecaller Job

Senior Telecaller

Virar

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
1-2 years
1-2 years experience
Apply By
3 Nov' 24
Posted today
Job

About the job

Key responsibilities:

1. Make outbound calls to potential and existing customers to schedule meetings.
2. Explain PowerMitra's solar solutions and benefits to prospective customers.
3. Coordinate with internal teams to provide solar installation quotations.
4. Build and maintain relationships with customers, ensuring a positive experience.
5. Follow up with leads and ensure timely responses to customer inquiries.
6. Maintain accurate records of customer interactions and updates in the database.
7. Assist customers in addressing any concerns or queries related to solar installations.

What we offer:

1. Competitive salary and performance-based incentives.
2. Training and development opportunities.
3. A collaborative work environment focused on growth and sustainability.

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

1. Minimum 1 year of experience in a tele-calling or customer service role.

2. Excellent communication skills in English (additional regional languages are a plus).

3. Basic computer knowledge, including MS Office and CRM systems.

4. Ability to build rapport quickly and provide a high level of customer service.

5. Strong organizational and multitasking skills.

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

2

About PowerMitra

We are India's number 1 solar aggregator. Being the number one among the leading solar aggregators of India, we are a one-stop solution for all solar PV stakeholders, be it power consumers looking to reduce their bills, financers who want to invest in solar projects, or installers who are looking for quality work.
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