Service Coordinator Job

We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team.
Key Responsibilities:
Respond promptly to OEM/Dealer inquiries regarding water purification spares.
Prepare and send accurate quotations in line with customer requirements.
Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
Ensure timely dispatch of spares by closely following up with the Stores.
Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
Work cross-functionally to address any delays or operational issues.
Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

Qualifications & Skills:
Bachelors degree in any field.
3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
Proficiency in CRM / SAP, Knowledge of MS Office.
MS Office (Excel, Word).
Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities.

Intrested candidates please share your resume on admin1@alfauv.com

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.