Basic Knowledge of ServiceNow
Good understanding and development experience in ServiceNow
Good knowledge of ITOM
Good customization knowledge on IM PM CM RM Availability, capacity management, CMDB
Good knowledge on Discovery process
Multi tasking skills
Great communication skills
Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
ServiceNow platform development
ServiceNow application
Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
Applies innovative technical solutions to business and the application processes