Spa Manager Job

Company Overview
GREATBELL HR Consultancy Services PVT LTD is a leading recruitment firm specializing in Technical and Hospitality Manpower Recruitment. We partner with around 500 companies in India to provide top-notch talent solutions. Operating with 2-10 employees and headquartered in Cochin, Kerala, we belong to the Human Resources Services industry. For more information, visit our website at www.greatbellhr.com.

Job Overview
We are seeking a highly experienced Spa Manager to join our team on a full-time basis. The ideal candidate will possess a minimum of 7 years to a maximum of 10 years of work experience in the spa and wellness industry. The position is categorized as senior-level and is open for our locations in Hyderabad, Chennai, Bengaluru, and Cochin.

Qualifications and Skills
Extensive experience in managing spa operations, including employee supervision and customer service, with at least 7-10 years of work experience.
Proven proficiency in various spa treatments such as therapeutic massage, Swedish massage, Thai massage, and body massage techniques.
Strong understanding and practice of pedicure techniques and spa treatment protocols.
Ability to maintain high standards of hygiene and cleanliness within the spa environment.
Excellent interpersonal and communication skills to effectively manage staff and interact with clients.
Strong organizational skills for scheduling appointments and managing spa inventory.
Capability to develop and implement spa marketing strategies to attract new clients and retain existing ones.
Proficiency in managing budgets, financial forecasting, and achieving revenue targets.

Roles and Responsibilities
Oversee day-to-day operations of the spa, ensuring high standards of service and customer satisfaction.
Manage and train spa staff, including therapists and administrative personnel.
Plan and coordinate spa services, including treatments, workshops, and special events.
Monitor and maintain spa equipment and inventory, ordering supplies as necessary.
Handle client complaints and feedback, ensuring a positive resolution and improvement in services.
Develop promotional campaigns and marketing strategies to boost spa visibility and clientele.
Maintain financial records, manage budgets, and ensure profitability of the spa.
Enforce compliance with health and safety standards within all spa practices and procedures.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.