Sr. Customer Relations Officer Job

Primary Responsibilities:
Identifying new business opportunities in US Market
Serve as the first point of contact for prospective clients
Develops an in-depth understanding of client preferences, needs, and concerns
Explore cross selling opportunities through services in a pro-active manner
Assists in the coordination of events/webinars

Qualifications & Requirements:
Higher secondary or equivalent; additional education or training in customer service is a plus
4 to 6 years of US/UK BPO or calling experience; with exposure to call center operations
Proficiency in English both verbal and written
Strong customer service orientation, with good communication and problem-solving skills
Positive mindset and cheerful
A good team player

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.