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Technical Customer Support – International Process-eXs Job

Actively hiring

Technical Customer Support – International Process-eXs

Elevate X Solutions

Gurgaon

Start date

Starts Immediately

CTC (ANNUAL)

₹ 6,00,000 - 7,00,000 ₹ 6,00,000 - 7,00,000 /year

Experience

1 year(s)

1 year(s) experience

Apply By

6 Apr' 25

Posted 6 days ago

Job

102 applicants

About the job

Key Responsibilities:

1. Customer Assistance & Issue Resolution: Provide technical support and troubleshoot customer queries
2. Documentation: Accurately log and update customer interactions and resolutions
3. End-to-End Resolution: Ensure effective and timely problem-solving to enhance customer satisfaction
4. Collaboration: Work with internal teams to resolve escalated issues efficiently

Earn certifications in these skills

Learn Business Communication

Skill(s) required

CRM

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

2. Candidates who are from Gurgaon and neighboring cities

Other requirements

1. Technical Knowledge: Experience in handling tech-related queries and troubleshooting

2. Communication Skills: Excellent verbal and written English proficiency

3. Experience: Minimum 6 months in a technical support role

4. Adaptability: Ability to work in a rotational shift environment

5. Customer-Centric Approach: Strong problem-solving and interpersonal skills

Salary

Annual CTC: ₹ 6,00,000 - 7,00,000 /year

Perks

5 days a week Cab/Transportation facility

Number of openings

About Elevate X Solutions

Website

At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services including market analysis, strategic planning, recruitment, and sales development to help our clients achieve their goals.

Activity on Internshala

Hiring since August 2024

21 candidates hired