1. Provide technical support to customers using QueueBuster POS software, troubleshooting any issues that arise and ensuring timely resolution
2. Collaborate with the development team to identify and address any software bugs or issues, providing detailed feedback and suggestions for improvement
3. Conduct software testing to ensure the quality and functionality of QueueBuster POS, identifying any potential areas for improvement
4. Assist in the installation and configuration of QueueBuster POS software for new customers, providing guidance and support throughout the process
5. Develop and maintain technical documentation, including user guides and troubleshooting tips, to assist customers in using QueuBuster POS effectively
6. Stay up-to-date on industry trends and best practices, continuously expanding your knowledge and skillset to better support our customers
7. Act as a liaison between customers and internal teams, effectively communicating technical information and providing top-notch customer service
If you are a proactive problem-solver with a passion for technology and a strong background in technical support, we want to hear from you. Join DPD Technologies and help us deliver exceptional POS solutions to our customers.
QueueBuster is a powerful mobile POS Solution for all kinds of businesses. From large format retail stores to small carts and kiosks, Queue Buster has all that you need to run your business like a breeze. Manage your products, inventory, loyalty, and CRM from a single location, anytime, anywhere!
Our employees work together and play together, creating an atmosphere that is collaborative and supportive, flexible and empowering.