Technical Writer Job

Job Title: Technical Writer
Location: Navi Mumbai (CBD Belapur)
Experience: 5+ Years
Education: B.E. or any graduation or masters degree in Computer Science or related field
Domain: Banking Domain
Notice Period: Immediate or Maximum 1 Week
Job Description:
We are seeking a highly skilled Technical Writer to join our team for a critical banking project focused on
payment gateways. The ideal candidate will have extensive experience in API documentation and XML
DITA, with a strong technical background and the ability to clearly and effectively communicate complex
information.
Key Responsibilities:
Develop, review, and maintain high-quality technical documentation for APIs, including user
guides, integration manuals, and system documentation.
Collaborate with developers, product managers, and other stakeholders to understand and
document payment gateway systems and related banking technologies.
Write and edit technical documents in XML DITA, ensuring accuracy, clarity, and consistency.
Create clear and concise user documentation, FAQs, and how-to guides for both technical and
non-technical users.
Conduct interviews with subject matter experts to gather detailed information.
Manage documentation projects, ensuring timely delivery and adherence to quality standards.
Stay up-to-date with the latest developments in payment gateway technologies and API
documentation best practices.
Required Skills:
Strong experience in API documentation, particularly in a banking or financial services context.
Proficiency in XML DITA and other documentation tools.
Excellent written and verbal communication skills.
Ability to understand complex technical concepts and translate them into user-friendly
documentation.
Strong attention to detail and the ability to work independently.
Experience working in agile environments is a plus.
Preferred Qualifications:
5+ years of experience in technical writing, with a focus on API documentation.
Familiarity with payment gateway systems and the banking domain.
B.E. or any graduation or masters degree in Computer Science or a related field.

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