Telecaller Job

Company Overview
Innotek Furniture Fittings Pvt Ltd is a dynamic company located in Ahmedabad, operating within the Furniture and Home Furnishings Manufacturing industry. With a legacy of over 40 years, it focuses on delivering value through an extensive range of products like slides, hinges, handles, and connectors. The company is committed to creating a sustainable ecosystem and expanding its presence across India. More details about the company can be found at innotekff.com.

Job Overview
We are seeking a motivated and enthusiastic Junior Telecaller to join our team at Innotek Furniture Fittings Pvt Ltd in Ahmedabad. This is a full-time position that requires a minimum of 1 to 3 years of work experience. The ideal candidate will have strong communication skills and a passion for customer interaction, playing a key role in reaching out to our business clients.

Qualifications and Skills
Experience in customer service, with a focus on providing excellent support and building long-term client relationships (Mandatory skill).
Proven experience in B2B customer interactions, enabling smooth communication and understanding of business needs (Mandatory skill).
Proficiency in cold calling techniques, including the ability to engage potential clients and effectively convey product benefits (Mandatory skill).
Familiarity with projection techniques to accurately forecast sales trends and customer needs, aiding in strategic planning.
Knowledge of inventory management processes to ensure efficient handling of orders and stock levels.
Ability to manage and interpret Management Information Systems (MIS) data to support decision-making and improve business operations.
Excellent verbal and written communication skills to facilitate clear and concise information exchange.
Strong organizational skills and attention to detail, enabling effective multitasking and deadline management.

Roles and Responsibilities
Conduct cold calls to potential business clients to introduce Innotek's product range and generate leads.
Maintain strong relationships with existing clients to encourage repeat business and referrals.
Gather client feedback and communicate it to the relevant departments to enhance product and service offerings.
Collaborate with sales teams to ensure achievement of sales targets and strategic goals.
Provide detailed and accurate information to clients about product offerings, leading to informed purchasing decisions.
Coordinate with inventory management to ensure timely delivery of products and manage client expectations.
Prepare and present reports on call activities, customer feedback, and sales results to management.
Continuously update knowledge of company products and industry trends to serve clients effectively.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.