Telecaller Job

Introduction
At Dimaak, we prioritise the act of enriching customer interaction over everything else. Were looking for a skilled telecaller to join as a customer service representative to enable the same. Telecalling work involves learning processes and scripts, so the ideal candidate will have to be a quick learner. Keen observation skills and the ability to gauge tiny important details through a phone conversation go a long way. The ideal telecaller candidate should be able to absorb customer feedback and make the customers feel heard while generating leads and meeting sales objectives.
Objectives of this role
Understand customer psyche and record both successful and unsuccessful sales methods
Handle outbound calling
Improve organisational efficiency through diligent observation skills as a tele caller
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers
Responsibilities
Memorize scripts and customize them for the clients as per the situation while calling.
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during calling
Report the analysis and observation to the team lead
Adhere to organizational guidelines and methodology while calling
Generate sales by making cold calls to active or old clients

Required skills and qualifications
Bachelors degree or high school diploma
Strong communication skills and command of the English and Hindi language
Previous experience in a tele caller job or similar role
Data entry skills to complement the telecalling work
Ability to close sales through the right negotiation skills
Looking for Freshers/ Experienced
Work location Perungudi / Work from office
Work Timing Mon Sat (10 AM 7 PM)
Additional language is
If youre interested kindly share your resume to hr@dimaak.com
Looking for immediate joiners.
Salary as per Market Standards.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.