Telecaller Job

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,20,000 ₹ 2,00,000 - 2,20,000 /year
Experience
1-2 years
1-2 years experience
Apply By
13 Feb' 25
Posted 1 week ago
Job

About the job

Key responsibilities:

1. Outbound calls: Contact potential customers or clients to promote products/services, follow up on inquiries, or generate leads.
2. Inbound calls: Handle incoming calls from customers, resolve queries, and provide information regarding products, services, or billing.
3. Sales & promotion: Actively promote and sell company products/services based on customer needs and preferences.
4. Customer support: Address customer complaints, assist with issues, and provide solutions to improve customer satisfaction.
5. Lead generation: Identify potential customers, gather contact details, and input them into the database for follow-ups.
6. Maintain call records: Accurately document the details of every call, including customer interactions, product/service inquiries, complaints, and actions taken.
7. Achieve targets: Meet or exceed call and sales targets set by the company.
8. Customer feedback: Collect and report customer feedback for improving services and products.
9. Update database: Regularly update and maintain the customer database with accurate contact information and follow-up details.
10. Team collaboration: Work closely with other team members and departments (sales, marketing, customer support) to achieve overall business goals.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 2,20,000 /year

Number of openings

5

About Hys & Beauty Private Limited

Urban Culture, a subsidiary of HYS and Beauty Private Limited, is an innovative salon service aggregator renowned for providing exceptional beauty and wellness services right to our clients' doorsteps. Leveraging cutting-edge technology, we aim to redefine convenience in the beauty industry by connecting skilled beauticians with clients through our advanced mobile platform.
Activity on Internshala
Hiring since January 2025
1 opportunity posted
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