Telecaller Job

Kolkata

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
1-2 years
1-2 years experience
Apply By
18 Dec' 24
Posted few hours ago
Job

About the job

Key responsibilities:

1. Contact potential or existing customers to inform them about products, services or offers.
2. Answer incoming calls from customers, address their enquiries, resolve issues, or guide them regarding products.
3. Maintain customer records, log call details and update databases with accurate information.
4. Identify sales opportunities through cold calling or following up on leads.
5. Regularly follow-up with prospects or clients to ensure customer satisfaction or close sales.
6. Handle customer complaints and escalate unresolved issues to the appropriate departments.
7. Collect feedback from customers to improve service or product offering.

Skill(s) required

Bengali Proficiency (Spoken) Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Kolkata

Other requirements

1. Only female candidates preferred.

2. Computer applications knowledge.

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

10

About DialMyCA Pvt. Ltd.

At DialMyCA Private Limited, we are committed to providing a complete business solution to our clients across India, we provide various types of digital and financial services to our users, like Accounting & Taxation services, business consultancies, Audit and Accounting services, Direct and Indirect tax regulatory compliances under the brand of "Tax Seva Kendra", Web Designing, Graphics Designing, APP Development, Digital Marketing under the brand of "Digital Startups, Various types of financial services like Bill Payments, Recharges, Rail Air and Bus Ticket booking under the brand of "OneZed.app"

DialMyCA Private Limited also helps you to grow your business to the next level. We specialize in buying or selling any existing businesses. Under our guidance, we help our clients acquire new business on a turnkey basis under the brand of "Business Buy"
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