Telecaller Job

Office location : Nanded city, Sinhgad Road.

Job Overview
We are looking for a dedicated and enthusiastic Telecaller for Customer Service to join our team in Nanded, Pune. This is a full-time position ideal for freshers with minimum 0 years to maximum 1 years of experience. The candidate will be responsible for handling inbound and outbound calls, customer interactions, and sales. This is an excellent opportunity for those looking to start a career in customer service and sales.

Qualifications and Skills
Ability to handle high call volumes
Ability to work under pressure
Sales skills (Mandatory skill)
Excellent communication skills
Customer service orientation
Problem-solving skills
Attention to detail
Knowledge of CRM systems

Roles and Responsibilities
Handle inbound and outbound calls to potential and existing customers.
Provide excellent customer service and resolve customer queries efficiently.
Meet daily and weekly call and sales targets.
Maintain detailed records of customer interactions in the CRM system.
Follow up with customers to ensure their needs are met.
Collaborate with team members to improve customer service standards.
Conduct market research and gather feedback for improving services.
Manage time effectively to handle multiple customer interactions.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.