Telesales Advisor Job

Key Responsibilities:

1. Making outbound calls to Shaadi.com members basis the leads provided offering the customers products that would help them in their life partner search
2. Following the defined sales process to convert free members into revenue-paying customers
3. Ensuring call disposition comments are updated once the call is completed with all relevant details
4. Making the required number of calls for following up with inquiries which are not converted
5. Updating the details of follow-up in the system
6. Meeting daily talktime targets and calls to be done
7. Meeting revenue targets and ensuring lead-to-conversion ratios are met
8. Appearing for periodic evaluations
9. Interfacing with walk-in customers (if assigned the task), explaining to them the features of Shaadi.com/centre, and converting them to premium membership
10. Maintaining all documentation that pertains to the above responsibilities

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