Travel Sales Consultant Job

Company Overview
LegsGo Holidays is a dynamic company in the travel arrangements industry committed to creating unforgettable memories for its clients. With its headquarters in Chennai, Tamil Nadu, LegsGo Holidays operates with a dedicated team of 11-50 employees, providing exceptional travel experiences.

Job Overview
The Holiday Sales Consultant is a full-time junior position located in Tiruchirappalli. The ideal candidate will have 1 to 3 years of work experience. They will play a critical role in managing customer interactions and ensuring seamless travel experiences.

Qualifications and Skills
Proficiency in Customer Relationship Management (CRM) tools to enhance customer service and satisfaction.
Strong knowledge of travel itinerary planning to customize vacations to client's preferences and budgets.
Understanding of travel regulations and documentation for advising clients accurately on necessary travel documents.
Expertise in cross-selling and upselling travel packages and services to meet sales targets and enhance revenue.
Exceptional customer service communication skills to handle inquiries and resolve issues efficiently.
Effective time-management and organizational skills to manage multiple client bookings simultaneously.
Ability to work under pressure and tight deadlines while maintaining a client-first approach.
Capability to demonstrate cultural awareness and sensitivity in dealing with diverse clients.

Roles and Responsibilities
Consult with clients to identify their travel needs and expectations while providing recommendations.
Manage customer booking processes including travel dates, accommodations, and transportation.
Collaborate with suppliers and service providers to secure the best deals for clients.
Stay updated with travel industry trends to provide informed advice to customers.
Conduct post-travel follow-ups to gather feedback and foster repeat business opportunities.
Maintain accurate records of client transactions and follow up on outstanding payments.
Participate in sales team meetings and contribute to achieving company targets and goals.
Address client emergencies and unexpected travel changes with competence and empathy.

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.