US Customer Service (Chandigarh) Job

Title - US/UK Customer Service
Location - Chandigarh IT Park
Shift - 5.5 days working, Rotational 9 hours shift + Cab Facility
Salary - Up to max 36K CTC + 5-6K monthly Incentives
Shift Timings : Rotational
Hiring for a Pilot Batch
Qualifications and Skills
1-3 years of experience in a similar role
Strong communication skills, both verbal and written
Excellent problem-solving and decision-making abilities
Experience with US process and inbound calling is preferred
Willingness to work night shifts as per US/UK time zone
Knowledge of logistics and BPO industry is a plus
Roles and Responsibilities
Handle customer service inquiries and provide support to clients
Respond to customer inquiries via phone and email
Assist customers in navigating the company's products or services
Resolve customer complaints or concerns with professionalism and empathy.
Adhere to company policies and procedures
Achieve performance targets and KPIs
No Sales/ No Targets.
#TeamWOODS
NOTE : This is 100% office job with NO Exception.
For more details, please call/watsap - Vaishali- 94676-23088

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.