We are guided by a vision to democratize access to credit cards and design a credit card tailored for Bharat. We aspire to transform credit cards from being traditionally aspirational to a tangible reality for all, transcending geographical constraints and financial backgrounds. We actively support users in building and improving their credit scores, contributing to their holistic financial well-being.
Key responsibilities:
1. Conduct outbound calls to prospective customers to introduce credit card offerings.
2. Effectively communicate the features, benefits, and terms of various credit card products.
3. Identify customer needs and provide tailored solutions to meet their financial requirements.
4. Maintain accurate records of interactions and customer details in the CRM system.
5. Follow up on leads generated through marketing campaigns or referrals.
6. Meet daily and monthly targets for lead generation and sales conversion.
7. Address customer inquiries, resolve concerns, and escalate complex issues to the appropriate department.
8. Stay updated on industry trends, competitor offerings, and regulatory requirements.
9. Collaborate with the sales team to optimize strategies for maximizing customer acquisition and retention.
Requirements:
1. Proven experience in credit card sales or a similar role, preferably in the credit card domain.
2. Excellent communication skills in English and Hindi.
3. Ability to engage customers effectively over the phone and build rapport.
4. Strong sales acumen with a track record of achieving targets.
5. Knowledge of credit card products, financial services, and banking regulations.
6. Proficiency in CRM software and basic computer skills.
7. High school diploma or equivalent; additional qualifications in sales or marketing will be a plus.
8. Ability to work independently as well as part of a team.
9. Positive attitude, resilience, and willingness to learn and adapt in a dynamic environment.
Join a dynamic team and embark on a rewarding career in the credit card industry! Apply now by submitting your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to welcoming you to our team.
Qrata is a talent search firm that partners with top VC firms such as Accel, Matrix, Sequoia, Lightspeed & more to help scale their portfolio teams globally. We have expertise in Engineering, growth, Design and product roles and the teams are divided by function to be able to have an in-depth view of these functions. We have a specialized mapping team that supports our talent partners with a more targeted search. 95% of our profiles make shortlists and hence our hiring is speedier. We work with late-stage companies such as Nykka, dream 11, pharmeasy, Jiosaavn, Marico etc. Our strength is in hiring for early-stage startups which is actually more challenging but have been able to get past all the challenges due to our structure in the process.
