As a 'Customer Service Associate' at Wehire Talent Solutions, you will be an integral part of our dynamic team, providing exceptional customer service to both our clients and candidates. Your role will involve utilizing your effective communication skills and English proficiency to ensure a positive experience for all individuals interacting with our company.
Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist clients with job postings, candidate searches, and general inquiries about our services.
3. Support candidates with resume revisions, interview preparation, and job search strategies.
4. Maintain accurate records of all customer interactions and update client profiles as needed.
5. Collaborate with team members to troubleshoot and resolve any issues that arise.
6. Provide feedback to management on ways to improve the customer experience.
7. Stay up-to-date on industry trends and best practices to better serve our customers.
If you are a team player with excellent communication skills and a passion for helping others succeed, we want to hear from you. Join us at Wehire Talent Solutions and be a part of a company that values customer satisfaction above all else. Apply now and help us connect top talent with leading organizations.
1. Locaton: Malad , Mumbai
2. Age: Up to 40-45 years
3. Voice process
4. US/UK process
Annual CTC: ₹ 4,00,000 - 4,50,000 /year
Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.
