This full-time customer success associate role at RealBetter in Gurugram involves assisting real estate agents in navigating the platform, ensuring they optimize their property listings and effectively serve their clients.The position requires on-site presence and a commitment to providing excellent customer service to agents and developers.
Key responsibilities:
1. Build and maintain strong, long-lasting relationships with key clients and customers on calls.
2. Identify new business opportunities and upsell products or services to existing clients.
3. Develop and implement strategies to improve customer satisfaction and retention.
4. Process outbound calls to engage more and more clients.
1. Candidates with minimum 1 years of experience.
1. Strong communication and interpersonal skills.
2. Experience in customer service or support roles.
3. Ability to multitask and prioritise tasks effectively.
Annual CTC: ₹ 2,00,000 - 4,50,000 /year
Transforming India's Real Estate Landscape: RealBetter is revolutionizing the industry by connecting agents and builders on a digital platform for more efficient transactions. As a B2B platform, RealBetter champions real estate agents as the heroes of the buying and selling process, ensuring every decision is faster, better, and more informed. With a 10X approach to problem-solving and ROI for its customers, RealBetter is setting new standards in how real estate transactions are conducted, leveraging technology for unmatched efficiency.
