About the Role: As a Program Advisor in the B2C division of our company, you will play a pivotal role in guiding and supporting individuals interested in our diverse range of programs. Working from our office, you will engage with prospective and current participants, offering personalized advice to help them make informed decisions about enrolling in programs that align with their career goals and aspirations.
Key Responsibilities:
1. Consultation and Guidance: Engage with potential and current program participants in person, over the phone, and through email. Understand their career objectives, strengths, and areas for improvement. Offer tailored advice on suitable programs to meet their needs.
2. Program Knowledge: Demonstrate a deep understanding of Expertrons programs, including curriculum, features, benefits, and pricing structures. Clearly communicate program details, learning outcomes, and potential career pathways to prospective participants.
3. Enrolment Support: Facilitate the enrolment process for participants. Assist with registration, payment procedures, and necessary documentation.
4. Building Relationships: Cultivate positive relationships with program participants. Offer ongoing support and address inquiries throughout their learning journey. Foster a sense of community and engagement within the program.
5. Sales Collaboration: Collaborate with the sales team to achieve enrolment targets. Contribute to the growth of the company through successful enrolment strategies.
Qualifications:
1. Strong communication and interpersonal skills
2. Ability to understand and address participants' career objectives
3. Knowledge of educational programs and career development pathways
4. Experience in customer service or advisory roles
5. Ability to work collaboratively with the sales team
Benefits:
1. Competitive salary and performance-based incentives
2. Opportunities for professional growth and development
3. Positive and collaborative work environment
4. Access to our diverse range of educational programs
If you are passionate about helping individuals achieve their career goals and have the skills to provide exceptional guidance, we encourage you to apply for the Program Advisor position in our B2C division.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)SalesSalesforceSales pitch
Expertrons is one of the world's largest AI video bot-assisted platforms, focusing on providing a career transformation journey. It is led by IITB alumni and second-time ed-tech entrepreneurs, Jatin Solanki (previously founded StepApp & EduIsFun) and Vivek Gupta (whose previous venture was acquired by a publicly listed company). Through this platform, we are connecting job-seeking aspirants with Industry leaders aka experts, helping them gain career insights, to settle their career in their desired domains, from elite experts.
Recently, Expertrons raised a funding of $2.3 million in the pre-series round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
