1. Develop and Cultivate New Customer Relationships: Actively identify and engage potential customers, building strong rapport and trust.
2. Effectively Interact with Customers: Clearly explain program structure, benefits, and value proposition, tailoring communication to diverse audiences (parents and students).
3. Demonstrate Product Knowledge and Expertise: Confidently answer questions, address concerns, and convert leads into paying customers efficiently.
4. Handle Customer Queries and Objections: Proactively address questions, concerns, and objections with empathy and professionalism, fostering a positive customer experience.
5. Communicate Efficiently with Parents and Students: Provide clear and concise information, tailoring communication to different needs and preferences.
6. Coordinate Effectively with the Operations Team: Collaborate seamlessly to ensure smooth end-to-end program execution and customer satisfaction.
7. Contribute to Conversion Rate Optimization: Analyze data, identify improvement opportunities, and develop strategies to increase program enrollment and sales.
8. Exhibit Eagerness to Learn and Adapt: Demonstrate a willingness to learn, adapt, and give your best in all tasks.
We are a group of passionate individuals dedicated to making the learning experience of students a memorable and impactful one. Started by IIT Delhi alumni and professors, we are a company that aims to ignite the curious minds of students and shine the light on lucrative career paths in AI, coding, and robotics through practical knowledge. We believe that whatever we learn today is learned best if it is applied the same day. The students at Rancho Labs learn, build, and innovate every single day.
