1. Understand clients' brand identities, core values, and unique selling propositions (USPs) to execute effective campaigns.
2. Serve as the primary point of contact for all client inquiries, requests, and concerns.
3. Maintain regular communication with clients to gauge their needs, objectives, and feedback.
4. Collaborate with agency principals and clients on strategic positioning and planning.
5. Ensure the timely and accurate delivery of client work.
6. Respond promptly to emails and other communications.
7. Collect data and inputs from functional teams for social media and brand analysis reports.
8. Assist in creating social media and brand analysis reports.
9. Create and update the weekly calendar.
10. Manage time effectively and oversee vendor invoicing and payment follow-ups.
11. Identify clients' requirements, propose upselling ideas, and work on pitches.
12. Take ownership of all outputs for assigned accounts and report on all aspects to your immediate manager.
Requirements:
1. Education: Graduation or Bachelor's degree in advertising, marketing, or a relevant field (mandatory).
2. Experience: 6 months to 1 year in a digital marketing agency, branding, or creative agency.
Skills:
1. 6 months to 1 year of industry experience preferred.
2. Prior experience in client servicing and account management in a digital agency is a plus.
3. Excellent verbal and written communication skills.
4. Proficient in Microsoft Office.
5. Good understanding of social media platforms and media amplification.
6. Professional approach to time management, costs, and deadlines.
7. Participate in business development presentations and meetings as needed.
Additional Information:
1. Joining: Immediate; candidates must have their own laptop.
2. Working Days: Monday to Friday
3. Work Model: Hybrid Model
4. Location: Thane
Skill(s) required
Client RelationshipDigital MarketingEffective CommunicationEnglish Proficiency (Spoken)English Proficiency (Written)Social Media Marketing
We are a purpose-driven full-scale integrated marketing & digital agency that builds brands with integrated campaigns. Armed with a plethora of multi-disciplinary skills across branding, design, packaging, and all branches of digital marketing, we are a one-stop destination for brands wanting to push boundaries and disrupt their industry.
From identifying revenue streams to developing strategic positioning across key channels, we bring our creative and strategic prowess to play to help our clients grow into new verticals and territories. With our 360 marketing aimed at holistic growth, we ensure there are no gaps in your marketing plan to ensure there is no lead bleed. SEO, SEM, social media, branding, website design, and development, creative design, content writing, press release, video production, and martech - our bouquet of services is customized to meet the unique goals of your business!