Customer Support Executive Fresher Job

Customer Support Executive

Ahmedabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
28 Nov' 24
Posted 2 days ago
Fresher Job

About the job

Key responsibilities:

1. Engage with customers via inbound call to provide timely and accurate responses to inquiries, troubleshoot issues, and ensure a positive customer experience
2. Develop a comprehensive understanding of our services to address customer queries effectively and provide relevant information
3. Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the company's CRM system
4. Adhere to company policies and quality standards to ensure consistency and excellence in customer service

Skill(s) required

English Proficiency (Spoken)
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Ahmedabad

Other requirements

1. Previous experience in a customer support role, preferably in a Voice support

2. Excellent written communication skills with a strong command of the English language

3. Basic knowledge to troubleshoot and address customer queries

4. Strong interpersonal skills and a customer-centric approach

Salary

Annual CTC: ₹ 2,00,000 - 3,50,000 /year

Perks

Informal dress code 5 days a week Health Insurance

Number of openings

20

About Optizen Services Private Limited

Optizen Services Private Limited is a dynamic service solutions provider, dedicated to delivering exceptional customer support, back-office operations, and business process management. With a strong commitment to quality and efficiency, Optizen serves a diverse portfolio of clients across multiple industries, helping them achieve operational excellence and improve customer satisfaction.

Vision: To become a leading provider of customer support and backend solutions, recognized for our dedication to innovation, client-focused services, and empowering teams to achieve remarkable results.

Mission: At Optizen Services, our mission is to support our client's growth by delivering superior service and innovative solutions. We empower them to focus on their core business objectives while we effectively manage their customer support and operational needs.
Activity on Internshala
Hiring since October 2024
1 opportunity posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.
Similar jobs you can apply to
Actively hiring

Ahmedabad

CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Fresher Job
Actively hiring
Social Media Manager

Ahmedabad (Hybrid)

CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Fresher Job
Actively hiring
Graphic Designer

Ahmedabad (Hybrid)

CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 /year
Experience
1-2 years
1-2 years experience
Job
Get govt-approved certification
Build your CV with our
Certification Courses
4- 8 weeks
600k+ learners
Explore Courses