1. Prepare, compile, and sort text-based and numerical information from source documents or by opening and sorting mail within the time limits for data entry
2. Compile, verify, and sort source information for accuracy to prepare source data for entry in the prescribed computer, files, forms, or electronic format
3. Review data for deficiencies or errors, correct any incompatibilities, and check the output
4. Research and obtain further information for incomplete documents
5. Update data and delete unnecessary files
6. Combine and rearrange data from source documents where required
7. Check completed work for accuracy
8. Generate reports, store completed work in designated locations, and perform backup operations
9. Comply with data integrity and security policies
10. Effectively manage customer queries and technical issues by solving them in a complete, timely, and accurate way via phone calls, emails, chats, and tickets
11. Identify customer needs and help customers use specific features to achieve satisfaction
12. Assist in training junior e-commerce executives if asked to do so
13. Get cross-training and handle other projects/processes/updating products on websites simultaneously if required
14. Accomplish department and organization mission by completing related results as needed
Skill(s) required
Digital MarketingEffective CommunicationEmail MarketingSearch Engine Marketing (SEM)Search Engine Optimization (SEO)Social Media Marketing
Patterns is one of the leading providers of business process outsourcing services when it comes to graphic designs, embroidery digitizing, digital image editing, data processing, staffing & recruitment, and other allied services. With more than 9 years of experience, Patterns is developed to provide useful and top-notch services to its customers. Patterns is recognized and respected for its capabilities and experience to deliver outstanding results.
Patterns is a preferred service provider for top companies in promotional products, printing, apparel, commercial photography, e-commerce, automotive, IT & ITES, and many more. World-class services that are provided by Patterns to their customers can provide effective results. With years of experience on hand, the Patterns team has mastered their skills to offer the desired outcome.