Are you passionate about managing online reputation and ensuring client satisfaction? InstaAstro is seeking an enthusiastic online reputation executive to join our team! As an expert in effective communication and client interaction, you will play a crucial role in maintaining our company's positive image and building strong relationships with our clients.
Key responsibilities:
1. Monitor and manage online reviews and social media presence to uphold a positive reputation for InstaAstro
2. Communicate effectively with clients to address any concerns or feedback promptly and professionally
3. Utilize MS Excel to track and analyze data related to online reputation and client satisfaction
4. Develop strategies to enhance and maintain a strong online presence for InstaAstro across various platforms
5. Collaborate with the marketing team to create engaging content that reinforces our brand image
6. Build and maintain strong relationships with clients to ensure their needs are met and expectations are exceeded
7. Proactively identify opportunities for improvement in client interactions and online reputation management processes
If you are a self-motivated individual with excellent communication skills and a passion for client relationship management, we invite you to join our dynamic team at InstaAstro. Apply now and be a part of a company that values integrity, innovation, and client satisfaction!
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments).
Our platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. IA simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.
