As a 'Customer Service Associate' at DREAM SEEKER TECHNOLOGY PRIVATE LIMITED, you will have the exciting opportunity to provide top-notch customer service to our diverse clientele. Your proficiency in spoken and written English, as well as Hindi, will be crucial in effectively communicating with our customers.
Key Responsibilities:
1. Engage with customers through various channels such as phone, email, and chat to provide timely and accurate assistance.
2. Resolve customer inquiries and issues in a professional and friendly manner, ensuring high levels of customer satisfaction.
3. Collaborate with internal teams to address customer concerns and improve overall customer experience.
4. Maintain detailed records of customer interactions and transactions to track progress and identify trends.
5. Assist in processing orders, returns, and refunds, adhering to company policies and procedures.
6. Stay up-to-date on product knowledge and industry trends to better assist customers with their inquiries.
7. Contribute to a positive and collaborative team environment, fostering a culture of excellence and continuous improvement.
If you are a customer-centric individual with excellent communication skills and a passion for delivering exceptional service, we invite you to join our team at DREAM SEEKER TECHNOLOGY PRIVATE LIMITED. Apply now and embark on a rewarding career journey with us!
To conduct games of skill, which includes all such games where there is a preponderance of skilll over chance, including where the skill relates to strategizing the miner of placing wagers or placing bets, or where the skill lies in team selection or selection of virtual stocks based on analyses, or where the skill relates to the manner in which the moves are made, whether through deployment of physical or mental skill and acumen.
