Role: Sales Consultant - Lead Closure (Kannada speaking is must)
Location: Gurugram
About Spinny : Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny's commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, a 5-day no-questions-asked money-back guarantee, and 1- a year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.
Ideal Candidate:
An ideal candidate would be a presentable, hardworking, and enterprising individual, with excellent analytical and communication skills.
Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.
Interested candidates must have demonstrated experience in customer service.
Key Responsibilities Include:
1. Calling the customer after their hub visit, quoting the price and handling any negotiations in order to make the sale.
2. Engaging in active listening with callers, making recommendations for products or services that may enhance their journey
3. Managing payments and maintaining a detailed report
4. Understanding and striving to exceed call center metrics while providing excellent customer service
Requirements:
1. Relevant work experience in sales
2. Graduate degree
3. Good verbal communication skills - English and Kannada
4. Demonstrated experience in Sales
Spinny is a series E-funded unicorn, we are an online marketplace for pre-owned cars, founded in 2015. Backed by marquee investors like Tiger Global, ADQ Abu Dhabi, General Catalyst, Accel & Elevation. One of the most trusted names in the used car market due to our focus on quality, transparency, and customer obsession. Served 2,00,000+ happy customers across 50+ cities in the country.
