The role of officer-sales & service is integral to driving sales growth and cultivating enduring customer relationships. This position involves prospecting for new clients, imparting comprehensive product and service knowledge, and skillfully closing deals. Upholding exemplary standards of customer service is paramount to ensuring sustained satisfaction. Additionally, the incumbent will contribute to the introduction and management of new products, services, and associated brands to meet strategic financial objectives.
Key responsibilities:
1. Develop and maintain a qualified prospect database within designated territories
2. Engage potential clients through diverse outreach channels, including cold calling, email campaigns, and participation in industry events
3. Deliver compelling presentations outlining the benefits of our bioenergy offerings
4. Provide the requisite assistance in negotiating and finalizing sales contracts while ensuring compliance with company pricing and terms
5. Provide ongoing customer support, promptly addressing inquiries and resolving issues to bolster client satisfaction
6. Stay abreast of developments in the bioenergy sector, competitor dynamics, and evolving customer demands
7. Fostering enduring client relationships and nurturing longterm partnerships
8. Generate and analyze sales reports, identifying trends and avenues for enhancement
9. Participate in continuous sales training to stay updated on industry advancements and bioenergy solutions
10. Contribute to the research, development, and implementation of marketing initiatives
11. Assist in the creation and management of cohesive offline and online communication materials
12. Actively engage with strategic stakeholders, including governmental bodies, to facilitate effective networking
13. Assist in delineating annual marketing agendas and contributing to departmental goal attainment
14. Undertake additional duties as delegated
1. Bachelors degree in marketing, advertising, sales, or business administration, or equivalent qualification
2. Preferably, 12 years of experience in sales are desirable
3. Proficiency in brand-building and management concepts
4. Demonstrated proficiency in internet marketing strategies, technologies, and solutions
5. Strong written, and verbal communication skills
6. Diplomatic finesse, including adept negotiation, conflict resolution, and people management skills
Annual CTC: ₹ 3,00,000 - 4,00,000 /year
Indian Biogas Association (IBA) is the first nationwide and professional biogas association of operators, manufacturers, and planners of biogas plants, representatives from public policy, science and research in India, and all other stakeholders of the biogas ecosystem. The motto of the association is 'propagating biogas sustainably'. The Indian Biogas Association has members from across the biogas community and related fields of biogas. Members represent industry, academia, institutes, governmental and non-governmental organizations. The association received the Global Green Award for its holistic contribution.
