Sales Support Fresher Job

Key Responsibilities:

1. Prepare Quotations: Accurately create and deliver quotations to customers.
2. Inquiry Handling: Manage and respond to customer inquiries effectively.
3. Order Processing: Process orders promptly and ensure all details are accurately captured.
4. Communication for Product Delivery: Handle inquiries and confirmations regarding product deliveries.
5. Customer Support Management: Provide excellent support to customers, ensuring their needs are met.
6. Sales Coordination: Collaborate with the sales team to support customer needs and sales activities.
7. MS Office and Computer Knowledge: Utilize MS Office tools efficiently for various tasks.
8. Email Handling Skills: Manage email communications effectively and professionally.


Expected Skills:

1. Customer Query Handling: Ability to address and resolve customer queries efficiently.
2. Good Typing Skills: Proficiency in typing with accuracy.
3. Good Communication Skills: Strong verbal and written communication skills to interact with customers and internal teams effectively.


Qualifications:

1. Education: Non-technical degree preferred (BBA/MBA preferred).
2. Experience: Freshers or candidates with 1-2 years of experience.
3. Technical Skills: Proficiency in MS Office and general computer skills.

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