1. Determine and apply appropriate levels of editorial treatment to project materials.
2. Work closely with BAs, development & QA teams to produce high-quality documentation, including a technical overview, installation, configuration, operation and maintenance guides, end-user manuals, and computer-based training systems.
3. Curate/Co-create content with subject matter experts/practitioners through collaboration (co-writing, reviewing, interviewing, scribing).
4. Translate theoretical and technical concepts into practical narratives and activities.
5. Demonstrate a broad understanding of technology, and business and use that knowledge with research skills to create engaging, high-quality use cases to enhance learning experience.
6. Collaborate effectively with internal teams to assess clients' training needs, create roll-out, and deliver relevant, high-quality learning programs.
7. Manage documentation projects proactively by creating and communicating documentation plans and schedules, tracking and reporting documentation status, and identifying and working with management and various teams to remove roadblocks and escalate issues as needed.
8. Develop or maintain templates for documents.
9. Perform tutorial scripting, video production, and editing and collaborate with the marketing Ably Soft team for the same when needed.
Ably Soft specializes in delivering engagement and conversion-driven e-commerce solutions for web and mobile. We have an expert team of over 150+ web professionals and clientele in more than 50 countries, and our flagship award-winning product 'YoKart!' has been a huge success. Our cutting-edge e-commerce-enabled and database-driven platforms have gained much recognition. We are one of the fastest-growing IT companies in the region, and we support an employee-driven work environment. We are an ISO 9001:2015 certified company and a NASSCOM member.