1. Assist customers by understanding their needs and providing accurate information.
2. Guide customers through step-by-step solutions to resolve their technical issues.
3. Offer training and demonstrations to end-users on product functionality and best practices.
4. Work with development, quality assurance, and IT teams to resolve complex issues.
5. Provide regular reports on recurring issues, response times, and customer satisfaction metrics.
Other Details:
1. Profile: Technical Support Executive
2. Experience: Freshers
3. Internship Duration: 6 Months
4. CTC range (Probation): Rs. 10000/Month - Rs. 15000/Month (Based on Interview)
5. Probation Period: 6 Months
6. Office Hours: 9 Hours (09:30 AM - 06:30 PM)
7. Working Days: 5 Days (Monday - Friday)
8. Job Location: Vaishali Nagar, Jaipur (On-Site)
9. Compulsory: Technical Background - BCA, MCA, B.Tech (CS), M.Tech (CS)
Requirements for the profile:
1. Candidates must demonstrate fluency in English communication.
2. Candidates should only apply if they are genuinely interested in advancing their careers in the fields of Business Development Executive (BDE) or Technical Support.
Skill(s) required
Business AnalysisClient RelationshipCMSCreative WritingEffective CommunicationHTML&CSSNegotiation & Problem-solvingProject Management
1. Candidates must demonstrate fluency in English communication.
2. Candidates should only apply if they are genuinely interested in advancing their careers in the fields of business development executive (BDE) or technical support.
Salary
Duration: 6 months
Salary during probation: ₹10,000 - 15,000 /month (only for freshers)
After probation:
Annual CTC: ₹ 2,00,000 - 3,00,000 /year
Perks
Informal dress code 5 days a week Free snacks & beverages
Orufy is a dynamic and growing startup focused on creating innovative SaaS-based digital products that empower businesses to scale efficiently. We specialize in building tools that simplify complex processes, such as omnichannel communication, booking management, project tracking, and website-to-mobile app conversion.
Founded with a vision to provide cutting-edge solutions, Orufy has developed four flagship products: Orufy Connect, Orufy Bookings, Orufy Projects, and Webtonative, each designed to address specific business challenges with user-friendly interfaces and powerful automation features.
As a team of 30 passionate professionals, we've reached operational break-even and continue to grow while nurturing a collaborative and innovation-driven culture. At Orufy, we value agility, customer satisfaction, and creating impact through technology.
If you're looking to be part of an exciting journey with a team that values growth and creativity, Orufy is the right place for you!
