We are seeking a talented Telecaller to join our team at Sushshree HR Solutions! If you have a passion for effective communication and excel at spoken English, we want to hear from you. As a Telecaller, you will play a crucial role in our company by engaging with clients over the phone and providing exceptional customer service. Proficiency in MS-Excel is a must-have skill for this position.
Key Responsibilities:
1. Make outbound calls to potential clients and provide information about our services.
2. Respond to incoming calls from clients and address their inquiries in a timely and professional manner.
3. Maintain accurate records of all interactions in our CRM system.
4. Follow up with clients to ensure satisfaction and promote customer retention.
5. Collaborate with the sales team to identify opportunities for upselling or cross-selling.
6. Meet daily and weekly targets for calls made and appointments scheduled.
7. Continuously improve communication skills and product knowledge to enhance customer experience.
If you are a proactive individual with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity. Join us at Sushshree HR Solutions and take your career to the next level!
I am Responsible for the entire Organization of Human Resources exercise, directly involved, and managed equality, cost-effective and timely recruitment system for the entire organization. Actively involved in the Full Life Cycle of Recruitment like sourcing, identifying, and interviewing (pre-screening) consultants. Responsible for end-to-end hiring of candidates as per the requisitions within hiring grids. Hands-on leader with demonstrated skills in strategic HR planning, including talent acquisition and management, compensation & benefits, change management & re-engineering, performance management, and succession planning & development. Proficient in designing, implementing, and managing policies, programs, and processes.