Customer Success Specialist Fresher Job

Key responsibilities:

1. Manage/Host Happiness Gurukul's Wellness Workshops seamlessly on Sleep Management, Anxiety Management, Breathwork, Yoga etc on Zoom
2. Engage with Customers/ Participants to support them in joining the Workshop
3. Execute Digital Nurturing Campaigns through WhatsApp/ Mails to engage with the Participants
4. Nurture the participants through Tele-calling and upsell them Level 2 courses on Sleep, Anxiety, Breathwork, Yoga
5. Collect feedback from the Workshop and share it with the coach to improve delivery
6. Maintain NPS/ Feedback/ Participant reviews through Google forms
7. Manage Happiness Gurukul Mail and Whatsapp communities for nurturing Workshop participants

Skills Required -

1. Good Communication Skills ( Hindi & English)
2. Passion to make a Career in Health and Wellness
3. Zeal to connect with people and make a difference to their Lives
4. Hunger to expand Sales & Revenue for the Company
5. MS Office skills

Remuneration -

1. Salary of 200000 to 250000 depending on experience
2. Attractive incentives on Upsell Sales Revenue (Potential to earn an additional 20k to 30 per month)

1