Travel Sales Consultant Fresher Job

Travel Sales Consultant

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
11 Oct' 24
Posted 3 weeks ago
Fresher Job

About the job

We are seeking a detail-oriented and proactive 'Travel Operations Specialist' to join our team. The ideal candidate will be responsible for managing client communications, coordinating with vendors, handling payment follow-ups, and ensuring the quality of travel products sold. This role is essential in ensuring smooth operations and exceptional service delivery.

Key Responsibilities:

I. Quality check for the product sold:
1. Verify the accuracy and completeness of travel itineraries and bookings over a call with the traveler.
2. Conduct regular quality checks to ensure that all travel products meet company standards and client expectations.
3. Gather client feedback post-travel to identify areas for improvement.
Implement corrective actions to address any quality issues identified.

II. Client mail interaction:
1. Respond promptly and professionally to client inquiries via email.
2. Provide detailed information on travel itineraries, bookings, and services.
3. Address and resolve any client concerns or issues in a timely manner.
4. Assist clients with changes, cancellations, and special requests.

III. Vendor mail exchange:
1. Communicate with travel vendors (airlines, hotels, tour operators, etc.) to confirm bookings and services.
2. Negotiate and secure the best rates and terms with vendors.
3. Maintain updated records of vendor agreements and contracts.
4. Coordinate with vendors to ensure timely delivery of services.

IV. Payment follow-ups:
1. Monitor and manage payment schedules for client bookings and vendor services.
2. Follow up with clients to ensure timely payments.
3. Coordinate with the finance department to process payments to vendors and resolve any discrepancies.
4. Keep accurate records of all transactions and communications.

Skill(s) required

Sales Sales pitch Travel Itinerary Making

Who can apply

1. Those who are from or open to relocate to Delhi and neighboring cities

Other requirements

Qualifications:

1. Bachelors degree in tourism, hospitality, business administration, or a related field.

2. Excellent written and verbal communication skills.

3. Ability to work independently and as part of a team.

4. Attention to detail and a customer-focused mindset.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

5

About Journey Routers

We are the fastest-growing travel company where you not only get start-up exposure but also get to work with industry experts.
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