CONCLO Technologies Pvt Ltd is a Salesforce-authorized SILVER consulting partner. We specialize in the execution and service of Salesforce CRM capabilities for our customers. Located in TN and Kerala, we are committed to providing innovative solutions and services to our clients. We are a dynamic and forward-thinking company with a focus on leveraging cutting-edge technology to drive business success. Join our team of professionals and help us shape the future of business technology.
Role Description: We are seeking a highly motivated and experienced Salesforce Business Analyst to join our team in Coimbatore. This is a full-time on-site role for a Salesforce Business Analyst at CONCLO Technologies Pvt Ltd. The Business Analyst will work closely with customers, clients, and stakeholders to gather and analyze business requirements, design, and implement Salesforce CRM solutions and optimize business processes. The Business Analyst will be responsible for analyzing data, identifying trends, and providing insights and recommendations to improve business performance.
Key Responsibilities:
1. Analyze business processes and identify opportunities for improvement and optimization
2. Translate business requirements into detailed functional specifications for development teams. Create FSD / BRD and relevant BA documents
3. Work closely with Salesforce developers to design, implement, and test Salesforce solutions
4. Conduct user acceptance testing (UAT) and ensure solutions meet business needs
5. Provide training and support to end-users on Salesforce functionalities and best practices
6. Stay updated with Salesforce releases and new features and recommend enhancements
7. Develop and maintain documentation related to Salesforce configurations, processes, and training materials
1. Candidates with minimum 1 years of experience.
2. Those who are from or open to relocate to Chennai, Koottanad and neighboring cities
1. Strong understanding of the Salesforce platform and its capabilities
2. Experience with Salesforce configuration, customization, and integration
3. Excellent analytical and problem-solving skills
4. Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
5. Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder) are a plus
5. Ability to work independently and as part of a team in a fast-paced environment
6. Bachelors degree in Business Administration, Information Technology, or a related field
7. Proven experience as a Salesforce Business Analyst or in a similar role
8. Minimum of 3 years of experience as a Business Analyst with a focus on Salesforce
Annual CTC: ₹ 3,00,000 /year
CONCLO Technologies Private limited is an authorized/registered consulting Silver Salesforce CRM partner. Our competence is to suggest/execute/migrate and perform end-to-end managed service for the customers with our SALESFORCE CRM capabilities. We have been servicing customers and implementing salesforce solutions across various industries like Manufacturing, Retail and Distribution, Transportation, Digital Marketing, Media, Mining, Advertising, Education and Online training, Shipping, and Healthcare globally since 2016.
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