Junior Human Resources (HR) Associate Job

Key responsibilities:

1. Act as the primary point of contact for clients, ensuring clear and timely communication
2. Understand client requirements and project specifications, and communicate these effectively to the video editing team
3. Schedule regular check-ins with clients to provide project updates and gather feedback
4. Develop and manage project timelines, ensuring that deadlines are met
5. Allocate resources and assign tasks to the video editing team based on project needs
6. Monitor project progress and adjust plans as necessary to ensure timely delivery
7. Review edited videos for quality, including checking for spelling, grammatical errors, and overall content accuracy
8. Ensure that all client requirements and feedback have been incorporated into the final product
9. Perform final quality checks before sending the completed video to the client
10. Address and resolve any issues or concerns raised by clients promptly
11. Work with the video editing team to troubleshoot and resolve any technical or creative challenges that arise during the project
12. Maintain a problem-solving attitude to ensure client satisfaction and project success
13. Assist in the recruitment and onboarding of new team members
14. Conduct performance reviews and provide feedback to the video editing team
15. Organize training sessions to ensure the team stays updated with the latest industry trends and tools
16. Maintain detailed records of client interactions, project progress, and feedback
17. Prepare regular reports for senior management on project status, client satisfaction, and team performance
18. Develop and implement standardized processes and documentation templates to improve efficiency
19. Collect client feedback post-project and incorporate suggestions for future improvements
20. Follow up with clients to ensure their satisfaction with the delivered video and offer additional support if needed
21. Build long-term relationships with clients to encourage repeat business and referrals
22. Stay updated with the latest trends in video marketing and client preferences

Required Skills and Qualifications:

1. Strong project management and organizational skills
2. Excellent communication and interpersonal skills
3. Attention to detail and a strong focus on quality

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