1. Efficiently manage email communications with both internal teams and external customers, ensuring timely responses and clarity.
2. Handle requests for coordinating the delivery of components within contractual lead times.
3. Monitor and follow up on placed orders, ensuring that all actions taken are accurately documented and compliant with internal processes.
4. Address and resolve all vendor issues as they arise.
5. Collaborate with internal departments to fulfill customer demand and offer available solutions.
6. Streamline operations to ensure efficiency in all aspects of the customer service delivery cycle resolving critical issues in warehousing, inventory, delivery, billing, service, pricing, or operations by interacting with the concerned vendors/departments.
At Ziegler Aerospace, we take pride in our pioneering role within the aerospace sector. We specialize in delivering a wide range of engineering and component services that cater to the needs of airlines, MROs, and both EASA and FAA organizations. Our expertise spans across aviation and non-aviation sectors, offering extensive opportunities in research, software development, and supply chain management. This interdisciplinary approach strengthens our core capabilities, driven by a team known for their expertise and professionalism, equipped to provide a comprehensive suite of services.
Our services encompass the design, planning, production, installation, maintenance, repair, and certification of both minor and major (STC) aircraft modifications, covering interiors, avionics, and structures. We are dedicated to ensuring timely project execution and customer satisfaction while adhering rigorously to EASA and FAA regulations.
