We are looking to hire a 'Operations Trainer' for our supply chain division. In this role, you will support our employees by delivering essential training and helping them develop process knowledge. You will also be responsible for identifying areas where they can further improve and progress within the company.
Key Responsibilities:
1. Ensure the structured and comprehensive transfer of critical knowledge from experienced staff to new hires, covering both technical skills and organizational processes.
2. Develop and implement training programs to ensure employees are equipped with the necessary knowledge before they assume their roles.
3. Monitor and assess knowledge transfer effectiveness, providing additional support as required.
4. Supervise and guide trainees, ensuring their active participation in knowledge transfer sessions and addressing any learning gaps promptly.
5. Motivate and lead frontline employees, ensuring they stay engaged, proficient, and aligned with the organization's goals.
6. Serve as the primary contact point for trainees, offering ongoing guidance and resolving any operational issues during the training period.
7. Lead performance reviews to monitor performance progress, set clear goals, and provide tailored feedback for continuous development.
8. Identify opportunities for process improvements in knowledge transfer, training programs, and team workflows, ensuring best practices are consistently followed.
9. Drive excellence in processes and key performance indicators (KPIs), ensuring high-quality, reliable services.
10. Manage team dynamics and processes during the training phase to maintain workflow continuity and foster an environment of continuous learning.
11. Take ownership of performance management, implementing strategies that drive measurable improvements in overall team productivity.
12. Report any challenges, inefficiencies, or potential improvements in the knowledge transfer process to management for resolution and strategic adjustment.
Requirements:
1. Graduate
2, Proven experience of 1-2+ years in people management, L&D, coaching/ Teaching, or similar related field.
3. Good communication skills
4. Excellent knowledge of MS Office Suite
At Ziegler Aerospace, we take pride in our pioneering role within the aerospace sector. We specialize in delivering a wide range of engineering and component services that cater to the needs of airlines, MROs, and both EASA and FAA organizations. Our expertise spans across aviation and non-aviation sectors, offering extensive opportunities in research, software development, and supply chain management. This interdisciplinary approach strengthens our core capabilities, driven by a team known for their expertise and professionalism, equipped to provide a comprehensive suite of services.
Our services encompass the design, planning, production, installation, maintenance, repair, and certification of both minor and major (STC) aircraft modifications, covering interiors, avionics, and structures. We are dedicated to ensuring timely project execution and customer satisfaction while adhering rigorously to EASA and FAA regulations.
