Executive - Sales & CS Fresher Job

Key responsibilities:

1. Calling existing and potential clients to persuade and convert them for their event needs.
2. Accurately recording details of clients' requirements.
3. Developing great relationships with clients to gain a deep understanding of their business needs, ensuring client satisfaction and encouraging repeat business.
4. Developing in-depth knowledge of the services provided to make suitable recommendations based on clients' needs and preferences.
5. Submitting weekly/monthly reports based on client interactions and updates.
6. Creating proposals and presentations tailored to each client's needs.
7. Escalating and resolving client issues in a timely and efficient manner.
8. Coordinating and leading virtual and in-person client meetings, presentations, and training sessions.
9. Collaborating with internal teams to drive continuous improvement in customer satisfaction.
10. Maintaining an up-to-date database of client interactions, ensuring all recent updates are accurately recorded.
11. Participating in industry events and trade shows on behalf of the company.

2