Senior Telecaller Job

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
1-3 years
1-3 years experience
Apply By
31 May' 24
Posted 2 weeks ago
Job

About the job

Key responsibilities:

1. Managing and supervising a team of telecallers to ensure productivity and target achievement.
2. Monitoring call quality and provide coaching and feedback to improve performance.
3. Developing and implementing strategies to increase sales and customer satisfaction.
4. Handle escalated customer inquiries and complaints effectively.
5. Generating reports on team performance and contributing to overall sales strategy development.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Office Negotiation & Problem-solving

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Gurgaon and neighboring cities

Other requirements

Candidate proficient in spoken and written English and having good typing speed will be preferred

Candidates having a minimum of 1 year of experience in handling visa requirements will be preferred

1) Proven experience as a telecaller or similar role, preferably in the real estate industry.

2) Excellent verbal communication skills with a clear and engaging phone manner.

3) Strong interpersonal skills with the ability to build rapport quickly.

4) Ability to work independently and as part of a team in a fast-paced environment.

5) Goal-oriented with a track record of meeting or exceeding targets.

6) Basic knowledge of real estate terminology and practices is preferred.

7) Proficiency in using CRM software and other relevant tools.

8) High school diploma or equivalent; additional education or certification in sales or marketing is a plus.

9) Positive attitude, resilience, and a willingness to learn and adapt.

Salary

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Informal dress code

Number of openings

2

About Empathy Relocations India LLP

Empathy Relocations is a global corporate relocation company in India offering an extensive range of expatriate services with utmost care. We provide end-to-end relocation services, immigration and visa consultants, FRRO/residence permit, RP extension, Indian visa PIO, OCI, PIO to OCI, FRO related work in remote cities of India along with consular assistance like business visa, tourist visa, employment visa application, rental cars, and rental furniture.
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Hiring since September 2017
7 opportunities posted
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