As a senior telecaller at APSK Production & Entertainment Private Limited, you will be responsible for managing a high volume of inbound and outbound calls to promote our exciting range of products and services. Your excellent English and Hindi proficiency will be essential in effectively communicating with our diverse customer base. Additionally, your strong written English skills and proficiency in MS Excel will enable you to maintain accurate records of all customer interactions.
Key responsibilities:
1. Conducting outbound calls to potential customers to promote our products and services
2. Handling inbound calls from customers to address inquiries and provide assistance
3. Maintaining detailed records of all customer interactions in MS Excel for future reference
4. Following up with customers via phone or email to ensure customer satisfaction
5. Collaborating with the sales team to meet and exceed sales targets
6. Providing feedback to the management team on customer trends and preferences
7. Participating in ongoing training and development programs to enhance your telecalling skills
If you are a highly motivated individual with excellent communication skills and a passion for customer service, we would love to have you on our team. Join us at APSK Production & Entertainment Private Limited and be a part of our dynamic and innovative work environment. Apply now to take your telecalling career to the next level!
Annual CTC: ₹ 2,00,000 - 2,50,000 /year
APSK Production & Entertainment is a creative film studio and a casting house crafting top-shelf work for bold brands and the entertainment industry. We are not just a production house but also an extended family of people who are creative, curious, conscientious, and courageous for success. We offer all kinds of production options. We specialize in casting, film production, and celebrity management. We are an agency working with India's lifestyle and fashion brands across all industries. We have developed long-standing relationships with our clients and offer the absolute best exposure for model talent.