Customer Service/Customer Support Internship

Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
1 Month
Stipend
₹ 6,000 /week
APPLY BY
29 Aug' 24
Posted 5 days ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Handle inbound and outbound calls from teachers and students
2. Resolve teacher queries and provide accurate information
3. Maintain detailed and accurate records of customer interactions
4. Collaborate with the team to improve overall customer experience

Skill(s) required

Data Structures English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 30th Jul'24 and 3rd Sep'24

3. are available for duration of 1 month

4. are from or open to relocate to Delhi and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Strong communication and interpersonal skills

2. Ability to manage multiple tasks effectively

Number of openings

5

About Gurushala (Pratham Education Foundation)

Over the last 20 years, Pratham has grown to be India's largest NGO working to provide quality education to underprivileged youth and children in over 21 states and union territories across the country, with a range of interventions. Learning with Vodafone is a digital education initiative being implemented by Pratham Education Foundation and funded by Vodafone India Foundation and Indus Towers Limited. The program is an innovative teacher-centric technological intervention that is currently working with more than 4,200 schools across 19 states and reaching out to more than 26,000+ teachers.

In 2019, learning with Vodafone had launched Gurushala which has been envisaged as the one-stop platform for teachers for resources, learnings, and networking. Gurushala offers teachers access to over 8,000+ content pieces, over 51 online courses on aspects, like pedagogy, classroom management.
Activity on Internshala
Hiring since October 2022
15 opportunities posted
1 candidate hired
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