As a Customer Service/Customer Support intern at Starstruckbysl, you will have the opportunity to utilize your English and Hindi proficiency, as well as your skills in MS-Excel and MS-Office. You will be an essential part of our team, providing top-notch support to our valued customers.
Selected intern's day-to-day responsibilities include:
1. Handle customer inquiries and provide solutions in a professional and timely manner.
2. Assist in processing orders and returns, ensuring a seamless customer experience.
3. Conduct follow-up calls and emails to ensure customer satisfaction and loyalty.
4. Collaborate with the sales and marketing teams to provide feedback on customer preferences and trends.
5. Generate reports using MS-Excel to track customer interactions and feedback.
6. Assist in creating customer support documentation and FAQs for internal and external use.
7. Participate in training sessions and workshops to enhance your skills in customer service and support.
If you are a dynamic individual with a passion for customer service and a desire to learn and grow in a fast-paced environment, we want you to join our team at Starstruckbysl. Apply now and embark on an exciting internship experience with us!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 22nd Jul'24 and 26th Aug'24
3. are available for duration of 6 months
4. are from or open to relocate to Mumbai and neighboring cities
5. have relevant skills and interests
Introducing StarStruck, India's premier 100% celebrity-owned cosmetic brand. As we all know, Sunny Leone has been one of the world's most popular brand faces for the past 10 years & has consistently ranked as the most digitally searched personality for 6 consecutive years.
At StarStruck, we redefine luxury with affordability. Our meticulously crafted cosmetic line reflects Sunny's unwavering commitment to excellence, with every aspect meticulously overseen - from development and formulation to packaging. This hands-on approach ensures that each product embodies the essence of perfection, elevating the brand to unparalleled heights of success.
