Overseeing the relationship with customers handled by your team
Expert in Microsoft Excel
Keen knowledge in sales tools like LSQ, Sales force etc...
Expanding the customer base by upselling and cross-selling
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Analyzing customer behavior and measuring their impact on business outcomes to update strategies.
Maintaining smooth communication with customers and promptly replying to their queries.