Customer Service Associate Job

Customer Service Associate

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year
Experience
0-3 years
0-3 years experience
Apply By
6 Sep' 24
Posted today
Job

About the job

Key responsibilities:

1. Handle and resolve customer queries adhering to quality standards
2. Maintain a positive, empathetic, and professional attitude
3. Gather customer feedback via voice, email, and chat
4. Communicate with team leaders and escalate issues when necessary
5. Keep records of customer interactions and complaints
6. Build relationships and trust with internal stakeholders through open communication

Skill(s) required

English Proficiency (Spoken)
Earn certifications in these skills

Other requirements

1. Graduation from a relevant field is mandatory

2. 0-5 years of experience; fresh graduates and those from customer-facing industries preferred

3. Excellent verbal and written communication skills

4. Good computer knowledge and proficiency in Google Sheets

Salary

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Perks

Free snacks & beverages

Number of openings

20

About Temp-Let HR Consulting

Temp-Let was founded to partner with organizations by offering human capital solutions of the highest quality. We provide talent management solutions and help our clients to identify, deploy, develop, and retain their talent. Our recruitment specialists ensure that they understand your needs and search the talent pool effectively using modern search techniques. Our services include temporary staffing and permanent hiring solutions. They are specifically curated for your special needs.
Activity on Internshala
Hiring since March 2023
2 opportunities posted
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